An important key to achieving success while marketing is interacting with other people. A simple interaction will leave a first impression, whether you want it to or not, so it is vital to remember “attitude is everything”.
I find it to be nearly impossible to fake a good attitude. When chatting with others, I can usually get a sense of the person by how they respond to questions or just the general interaction. If I feel a person gives off a negative attitude, I will do my best to steer clear of this person in the future. If this is not possible, then I will try to bring the conversation to a more positive tone.
Here are a couple of examples of poor attitude which I witnessed over the last couple of weeks.
1. While surf chatting at Hot Flash Hits, there was a conversation going on where Member X was conveying a negative message. Member Y typed in chat – “Here goes Mr. Negative again”. It was obvious the reputation of Member X was that of being negative and had been noted.
2. I received several reports from members that Member Z was using disgusting and inappropriate language in chat. I personally contacted Member Z, at which time Member Z told me the behavior was inappropriate and had been an attempt to blow off some steam. It is unfortunate that this attempt will forever be embedded in the minds of the members who witnessed the interaction. No amount of apologizing will erase that memory.
These are just two examples of poor attitude which will forever affect the marketing efforts these members.
On the reverse side, a good attitude will leave people wanting to speak with you in the future. If you watch the chat rooms, like I do, you will notice when a well received member enters the room to say “Hello”, what seemed like a quiet chat will have people popping in to join the conversation, all because they want to interact with this member.
Interaction is a key to success but the type of interaction you have may be even more important to your marketing efforts.
Love the post attitude is so powerful cause it is a reflection of us as people. Great post Cathy truly amazing insight
James
Attitude is more powerful than people think.
And perception of one’s attitude is even more powerful than the attitude itself.
Hi Cathy,
I am with you 100% on this. When people “forget” that a chat room is a public place and behave inappropriately, it makes me consider very seriously if I want to do business with them.
Profanity and rants, especially when asked politely to stop, are akin to walking down the street yelling at strangers.
I don’t know about you, but my first thought when encountering such “scary crazy people” is not “Hey, I should partner up with this guy and send him my money!”
Just my thoughts, for what they’re worth…
Karen (klkuty)
I totally agree. Not only is it scary but the negative vibe which is put off by many people is repelling.
So very true Cathy. Kinda reminds me of the story of the “Nails in the fence”. You can apologize (remove the nails) but you cannot take back words (the holes left in the fence when the nails are removed). I guess this Guy of several thousand years ago was telling the truth about our words. Great article and gives me an idea for one too, lol.
Thanks Cathy
The fence is a great story, Sam. Thank you for sharing it with us.
Great blog post Cathy… one awe shucks can wipeout many atta boys/girls! Believe me I can be a witness to that!!
Thank you for your perspective… I look forward to your posts.
Paul
Thanks for stopping by Paul.